Effective Date: 15-05-2026

Privacy Policy for Webiecraft

At Webiecraft, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and handle your information when you use our services, including web development, app development, SEO and branding & identity.

By using our website/services, you agree to this Privacy Policy.

1. Information We Collect

a. Personal Information
  • Name
  • Email Address
  • Phone Number
  • Brand assets (such as logos, images, content and creative materials)
  • Project details and related requirements
  • Credentials or access details (only when required for project execution)

You may request changes to your project-related data after project delivery. Webiecraft will not be responsible for any issues arising from changes made after project delivery.

b. Non-Personal Information

Since we use Google Analytics, we may collect limited non-personal data such as:

  • Browser type
  • Device type
  • General location (city/country level)
  • Pages visited and time spent on the website

This data is used only to understand website performance and improve user experience.

2. How We Use Your Information

We use the collected information to:

  • Deliver and manage our services
  • Communicate with you regarding your project or inquiries
  • Provide support and updates
  • Improve our services and website performance
  • Run marketing and promotional activities

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information when necessary for service delivery and legal compliance, including with:

  • Trusted third-party service providers (such as hosting, domain provider, payment gateway or shipping partners)
  • Advertising and marketing platforms used to run and manage campaigns
  • Legal authorities or regulators when required under applicable laws

In some cases, external service providers (such as payment gateways or shipping partners) may independently collect documents like Aadhaar card, PAN card, GST details, MSME certificates, or cancelled cheques for verification or processing. These providers operate under their own policies, and Webiecraft is not responsible for their data collection, usage, or storage practices.

4. Tracking Technologies

We do not use cookies directly. However, we use Google Analytics, which may use tracking technologies to:

  • Analyze website traffic
  • Understand user behavior
  • Improve website performance

You can control or disable tracking through your browser settings or Google preferences.

5. Data Security

We apply basic and reasonable security practices to help protect your information from unauthorized access, misuse, or loss. However, due to the nature of the internet, no system is 100% secure, and we cannot guarantee absolute security of any data shared with us.

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy and comply with legal requirements.

  • We do not store customer or company data for more than 3 months, except:
  • Contact form data may be stored for up to 1 year & more and may be used for communication and internal analysis

This information may be used for:

  • Contacting you via call, email or WhatsApp
  • Providing support or updates
  • Marketing or promotional communication
  • Collecting feedback
  • Service-related communication

When your data is no longer needed, we securely delete or anonymize it.

7. Your Control Over Information

As we do not maintain a dedicated user account system or database for direct access, you can:

  • Contact us to update or correct your information
  • Request removal of your data (subject to service and legal requirements)
  • For any data-related request email us at webiecraft@gmail.com

We will make reasonable efforts to process such requests.

8. Third-Party Links

Our website or services may contain links to third-party platforms. We are not responsible for their privacy practices or content.

9. Changes to This Privacy Policy

We may update this Privacy Policy at any time without prior notice. Any changes will be reflected on this page.

10. Contact us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: webiecraft@gmail.com
  • Website: www.webiecraft.com